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Returns & Exchanges
At Lanolips, we want you to love your glow. If you are not completely satisfied with your purchase, you can return your unopened products within 30 days of delivery for a full refund.
1
Check Eligibility
Ensure your items are unused, unopened, and in their original packaging to qualify for a return or exchange.
2
Initiate Request
Visit our online returns portal with your order number and email address to receive your prepaid shipping label.
3
Pack and Ship
Securely pack your items in the original shipping box and drop the package off at any authorized carrier location.
4
Receive Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing